Why Is Optimising Customer Touchpoints Online Beneficial For Businesses?

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  • It allows brands to add pop-up ads at every point of the customer journey, ensuring high visibility
  • It gives businesses the opportunity to save money on online advertising
  • It provides customers with value every time they come into contact with a brand, helping build trust
  • It gives businesses an opportunity to collect more data from potential customers

 

Answer: C / It provides customers with value every time they come into contact with a brand, helping build trust

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