DIGITALS CONTENT

Question  Fill In The Blank: You Should Use NPS Instead Of Customer Satisfaction Survey When You Want To Understand __________. Ease of completing a task Overall satisfaction vs. satisfaction at...

Question  What’s A Good NPS Score? Varies by industry Anything positive 10 or above 20 or above   The correct answer is: Varies by industry The above question is related to the “HUBSPOT...

Question  True Or False? When Writing Custom Feedback Surveys, Use A Variety Of Open-Ended And Closed-Ended Questions. True False   The correct answer is: True The above question is related to the “HUBSPOT...

Question  Which Of The Following Tools Is NOT Included In HubSpot’s Service Hub? Help desk Customer feedback surveys Project management Knowledge base   The correct answer is: Project management The above question is...

Question  Which Of The Following Is An Example Of When You Should Use A Restricted Knowledge Base? If you only want your customers, not prospects, to access your information If...

Question  Which Survey Asks The Following Question: How Easy Was It For You To Handle Your Issue? Customer effort score Net promoter score Customer satisfaction survey None of the above   The...