Which Report(S) Do Yo Use To Decide Which Knowledge Base Articles To Write?

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Question 

Which Report(S) Do Yo Use To Decide Which Knowledge Base Articles To Write?

  • Average ticket response time
  • Average ticket response time by rep
  • Ticket volume by category
  • All of the above

 

The correct answer is:

  • Ticket volume by category

Note:

The above question is related to the “HUBSPOT SERVICE HUB SOFTWARE CERTIFICATION “. You can find all the updated questions and answers related to “ HUBSPOT SERVICE HUB SOFTWARE CERTIFICATION  ” here. If you find the update in question or answers, do comment on this page and let us know. We will update the answers as soon as possible.

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