The Four Key Moments To Keep In Mind When Customer Journey Mapping Are: First Impression, ___________, Intended Value, Extended Value

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Question 

The Four Key Moments To Keep In Mind When Customer Journey Mapping Are: First Impression, ___________, Intended Value, Extended Value

  • expected value
  • first value
  • second impression
  • extended impression

 

The correct answer is:

  • first value

Note:

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