How Often Should You Revisit Your Customer Journey Map To Ensure It’s Kept Up To Date?

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Question 

How Often Should You Revisit Your Customer Journey Map To Ensure It’s Kept Up To Date?

  • Whenever you get an influx of new customers
  • When your business practices change
  • Quarterly
  • Whenever you get negative feedback

 

The correct answer is:

  • When your business practices change

Note:

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