Fill In The Blank: The Primary Goal Of A Customer Journey Map Is To ______.

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Question 

Fill In The Blank: The Primary Goal Of A Customer Journey Map Is To ______.

  • understand the process from becoming a prospect to a customer
  • ensure your customers continue to buy from you
  • know the location of your customers
  • build empathy

 

The correct answer is:

  • build empathy

Note:

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