Home HubSpot Service Hub Software Certification Exam Answers How Do You Calculate NPS?

HubSpot Service Hub Software Certification Exam Answers

How Do You Calculate NPS?

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July 3, 2020

Question

How Do You Calculate NPS?

Percentage of promoters minus percentage of passives
Percentage of promoters minus percentage of detractors, divided by the percentage of passives
Percentage of promoters minus percentage of detractors
Percentage of promoters

The correct answer is:

Percentage of promoters minus percentage of detractors

Note:

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